Privacy Policy

Last updated: May 2026

1. Who we are

This website is operated by Dr Awanti Dhadphale (BHMS, MA Clinical Psychology), practising at Showroom No. 1, 1st Floor, Anant Rukmini Apt., Besides Tathawade Garden, Karve Nagar, Pune 411052. Contact: awantidhadphale@gmail.com or +91 95112 13851.

2. What data we collect

We collect only what is necessary to respond to your enquiries:

  • Contact information — name, phone number, and message when you reach out via WhatsApp, phone, or email.
  • Usage data — anonymous data about how visitors use this website, collected via Google Analytics (IP addresses are anonymised).
  • Cookies — small files stored in your browser to remember your preferences and analyse traffic. See Section 5.

3. How we use your data

  • To respond to appointment requests and enquiries.
  • To improve the website experience through anonymised analytics.
  • We do not sell, share, or transfer your personal data to third parties for marketing purposes.

4. Your rights (DPDPA 2023)

Under India’s Digital Personal Data Protection Act 2023, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, email awantidhadphale@gmail.com. We will respond within 30 days.

5. Cookies

This website uses essential cookies for functionality and analytics cookies (Google Analytics) to understand visitor behaviour. Analytics cookies are only placed after you consent via the cookie banner. You may withdraw consent at any time by clearing your browser cookies.

6. Data retention

Contact information shared via WhatsApp or phone is retained only as long as necessary to provide care and respond to enquiries. Analytics data is retained for 14 months in line with Google Analytics defaults.

7. Third-party services

This website uses Google Analytics (privacy policy: google.com/policies/privacy) and WhatsApp (privacy policy: whatsapp.com/legal/privacy-policy). Clicking a WhatsApp link opens a third-party platform governed by their own privacy policy.

8. Contact

For any privacy-related questions, contact Dr Awanti Dhadphale at awantidhadphale@gmail.com.